Is the price of the product in Shop.az different from the price of the product in the store?

The prices shown in our website can never be higher than the price in the store, because the prices of the products in our site are offered by the stores. In some cases the price stated in Shop.az may be cheaper than in the store.


Is there shipping on the e-Commerce platform Shop.az?

Yes, we offer delivery on all products.

Shipping is free within 48 hours if your order amount is 50 AZN and more.

If the order amount is less than 50 AZN, you get delivery within 2-3 days.


E-Commerce platform Shop.az provides delivery to the regions?

Delivery in regions is possible depending on the product.


What are the working hours of operators of Shop.az?

If The Operator of Shop.az is working during Mon. - Fri. - 09:00 - 18:00 and Sat. - Sun. - 10:00 - 18:00.


What products can I find in your website?

In our website you can find products of different categories (appliances and electronics, household appliances, clothing, health products, sporting goods, furniture and so on.) from different brands.


Can I open a store in Shop.az?

your request via this link shop.az/shop-register and follow the on-screen instructions.


Who guarantees the products and how?

Shop.az is working on a contractual basis with all partners, the products are guaranteed by partners.

Warranty conditions may vary, and this will be reflected in the price.


How can we be sure that the seller is reliable?

Our relationship with all the shops is based on the contracts. We don't work with shops that do not have an official Tax ID.


Can I buy goods on credit on Shop.az?

Yes, you can also get products from SHOP.AZ on credit.


What are your loan terms?

Our main loan terms:

  • Down payment of 0 AZN
  • Registration in Baku
  • Delivery address in Baku
  • Official employment
  • Official income
  • Age 21-65
  • There should not be delays on the previous credits.


How many months is the loan period?

Depending on the category you can get the products on credit at 6, 12, 18, 24 months. Information about the monthly payments presented in our website.


Can I buy products from you using BirKart?

Yes, the products can be bought with BirKart.


Can I pay when receiving the goods?

Yes, you can pay when you receive the product. To do this, when ordering your item, you should select the payment method "Payment at the door".


Is it possible to come to the address?

No, SHOP.AZ works only online.


How to return products?

Our customers can return and get a refund for their products, if they didn't like the product or if there was something wrong with the product, according to the law by the State Service for Antimonopoly Policy and Consumer Rights Protection the consumer is allowed to return the product until 14 days after the purchase.